Push Pin Travel Maps COVID-19 Update (12-10-20)
Due to the Covid-19 pandemic more people are shopping online this year than ever before. FedEx and UPS are doing their best, but they are having a difficult time keeping up with the increase in shipping demand. Because of this, we are seeing transit delays of 1-3 business days for some ground orders. Express services are also delayed and neither company is guaranteeing overnight or 2-day transit times through the end of the year. Because of these factors which are outside of our control, we are not able to guarantee delivery dates at this time. Orders placed with Express shipping options are not guaranteed and the shipping fee will not be refunded should your package arrive 1-2 days late as we are not being reimbursed by the carriers. For Christmas delivery we recommend ordering as early as possible to ensure your gift arrives on time. We appreciate your patience and understanding.
Push Pin Travel Maps COVID-19 Update (11-16-20)
Greetings fellow wanderlusters,
2020 sure has been a roller coaster! Thankfully, with the support of our amazing customers, Push Pin Travel Maps has continued to weather the storm during these unprecedented times. Our complete staff has stayed healthy and employed this entire year, for which we are extremely grateful. Preparations and plans are in place to finish the year out strong during the busy holiday season. We continue to practice social distancing and sanitation practices and are following government mandates to keep our employees and customers safe.
We are currently shipping orders within 2-4 business days and have seen only minimal, if any, transit delays. If you are considering placing an order for a holiday gift, we recommend ordering as early as possible to avoid delays as we do expect shipping providers to get bogged down with a huge increase in online shopping this year as people avoid busy shopping centers. We planned ahead and ordered enough supplies to fulfill holiday orders, but we do expect to run out of some items due to manufacturing backlogs outside of our control. Ordering early will ensure you get the best selection to choose from and will ensure your gifts arrive in time for the Holidays.
If we have any further updates regarding our policies we will post them here. Otherwise, we are operating at full capacity and you should feel confident we will get your order to you as promised! We appreciate your continued support of our small business and wish you and your family a safe, healthy and happy remainder of 2020!
Mike & Brenda
Founders – Push Pin Travel Maps
Push Pin Travel Maps COVID-19 Update (3-20-20)
Well, 2020 certainly is off to a rocky, unpredictable start to say the least! We here at Push Pin Travel Maps have been doing our best to keep up with the changing climate and keep operations going during these uncertain times. Rest assured, we are currently processing and shipping orders faster than ever right now.
As a small business, it is vital for us to stay open as long as possible. For one, we are trying to ensure our family of 8 employees receives a stable paycheck. Secondly, we are trying to ensure our business, which we have grown from the ground up over the past 8 years, can weather the storm and make it to the other side after the dust settles.
What Are We Doing To Stay Safe?
During these challenging times, we are now allowing certain staff members to work from home. The rest of our staff will continue to make and ship maps for as long as feasible. Everyone in the office is practicing extreme hygiene and sanitation habits, as well as social distancing. Only a small number of our staff will handle products during production. Staff members showing any signs of illness will not be permitted to work in the office. Additionally, our showroom has been closed to outside guests and we will solely be operating online for the time being.
We will continue to follow all government mandates and best practices. We believe these measures will ensure the safety and well-being of our employees, loyal customers and our community.
Fast Order Processing Times
The good news is that we are still shipping orders on time. Actually, we are shipping orders even faster than normal right now! Most orders are shipping same day or next business day after ordering. Some orders may take one additional day of processing time. Feel free to contact us with any questions about processing times or if you need your order lickety-split! We would be more than happy to help expedite your order.
With birthdays and anniversaries on the horizon (and luckily not being added to the ever-growing canceled events list), we got your back! We would be thrilled to send your loved one a personalized map to brighten their day so they can start planning and daydreaming about their next grand adventure when life gets back to normal. Or maybe you want to spruce up your home office now that you are working from home. No matter what the situation, we are here for you and we appreciate your support!
Thank you and we wish you all good health!
Mike & Brenda
Founders – Push Pin Travel Maps