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FAQ's

Learn all about our one-of-a-kind travel maps today! Push Pin Travel Maps offers premium paper and canvas maps in an assortment of fun and interesting designs.

Processing Times

When will my order arrive?

Our current processing time for most orders is 1-3 business days. See the below question for processing times on products requiring proof approval.

*Please Note: FedEx, UPS and USPS are experiencing delays due to staffing shortages. We appreciate your patience should your order arrive a few days later than expected.

Will my order require approval of a proof?

Some of our products require the approval of a proof before your order is processed. The processing time for your order starts after proof approval so please keep an eye on your email to avoid order delays. Proofs are generally sent within 1 business day after ordering.

Products requiring proof approval are our Family Map ArtFamily Name Sign Art and sometimes our Canvas Maps. We only send proofs for our canvas maps by request or when we have questions about your personalization request. To request a proof for your canvas map, please enter "Send Proof" in the personalization text box. For more info on personalizing our canvas maps, please see our Canvas Personalization Guidelines.

Shipping Info

Do you offer Express Shipping?

Express shipping options are available and can be added for an additional fee during the checkout process.*

*Please Note: Express shipping services are also seeing delays. Neither FedEx nor UPS is guaranteeing overnight or 2-day transit times through the end of the year. Orders placed with Express shipping options are not guaranteed and the shipping fee will not be refunded should your package arrive 1-2 days late, as we are not being reimbursed by the carriers when this happens. Thank you for your understanding.

Do you ship internationally?

Yes! We are able to ship to most international destinations for an additional shipping fee. To get a shipping quote simply add an item to your cart and use our “Shipping Rates Calculator,” located at the bottom of the shopping cart, to see available shipping options and rates. Click here to learn more about shipping internationally. 

Do you ship to APO or FPO addresses? How about PO Boxes?

Yes, we ship to APO/FPO addresses for an additional shipping fee.

We are unable to ship to PO Boxes as we ship via FedEx and they do not deliver to them. Please enter a physical address at checkout.

Returns / Exchanges

Can i return or exchange my map or other products?

Of course! If for some reason you are unhappy with your purchase, you may return or exchange your non-personalized items within 30 days of delivery for a full refund. Personalized maps and travel decor are not eligible for return or exchange due to their custom nature. Please see our Shipping & Policies page for our full return policy and return instructions.

Gift Cards

Do you sell Gift Cards?

Yes! We sell gift cards that are delivered immediately via email. Purchase a gift card for your loved one so they can pick out the map, or travel decor item of their dreams!

Gift Cards can be purchased Here.

Personalization

What Personalization options are available?

Personalization is FREE on maps and travel decor! Most Push Pin Travel Maps can be personalized with your name, family name, business name, pin legend or a favorite quote.

Paper Maps are personalized with a metal plaque. Each plaque may contain up to 3 lines of centered text and up to 25 characters per line. If you have an idea for a plaque that is slightly longer, please contact us and we will see if we can accommodate your request.

Canvas Maps are personalized directly on the map itself by selecting one of our 9 awesome personalization templates at checkout. Learn more about Canvas map personalization.

Please note: Personalized maps may not be returned or exchanged. Please double check all spelling and capitalization for your personalization request as what you enter during checkout will be exactly what you will receive on your map. Check out our Personalization Ideas page if you need some inspiration for your personalization!

What is a Pin Legend? Will my map include a Pin Legend?

A pin legend designates what each pin color on your map represents and can be added to your Canvas Map as part of your personalization. A pin legend can be added to all 9 of our canvas personalization templates. An example of a pin legend can be seen in options 1, 2, 4, 6, 7, 8 & 9. The pin legend can say whatever you like. We can accommodate anywhere from 1 - 6 legend items, and sometimes more depending on the text length. Once you get your map, you would put a different pin color next to each legend designation and then pin the map accordingly in those colors. If you add more than 3 legend items, we recommend purchasing additional pin colors as your map comes with 3 colors of push pins - red, white & black.

Our Paper Maps do not include a pin legend. However, some customers will include a legend on their personalized plaque. Feel free to contact us if you have any questions.

Info About Our Maps

Where are your maps made?

We are extremely proud that all of our Push Pin Travel Maps are made right here in the USA! Near Denver, Colorado to be exact. If you live locally, feel free to stop by our showroom to view our maps in person!

What are your maps printed on?

We currently sell maps printed on high quality paper and premium cotton canvas. They make the perfect gift for any anniversary, but particularly the 1st anniversary (Paper), 2nd anniversary (Cotton), or 5th anniversary (Wood {frames}).

What is the difference between your Canvas Maps and original Paper Maps?

Our Paper Maps can be personalized with a metal plaque that is affixed to the map. Our Framed Canvas Maps,Gallery Wrapped Maps,Large 3 Panel Maps andCanvas Posterswill have your personalization printed directly on the map itself, using one of our 9 unique personalization templates.

Additionally, our paper maps have a smooth finish and our canvas maps have a textured look and feel. Both paper and canvas maps are mounted to foamcore board, which is what holds the pins in place. Both versions are high quality and will last you a very long time. Basically, it comes down to a matter of personal preference!

What comes with my map?

All of our framed and gallery wrapped push pin maps will arrive ready to hang on the wall with 150 push pins and appropriate hanging hardware.

What frame options are available?

At this time, we carry 8 standard frame profiles and 7 premium frame options, as well as 3 float mount frames for our gallery wrapped maps. Our premium frames are currently only listed with our canvas maps. Please contact us if you would like a premium frame added to your paper map. For a close up and more information about each individual frame option, click here

What sizes are available?

All of our framed World & US maps onPaperandCanvasare only available in one size. The map itself measures 24” x 36”, while the framed dimensions are 27.5” x 39.5”. Many of our regional/state/country map titles have different dimensions, so please check the listing details of each map for correct sizing information. 

OurGallery Wrappedmaps now come in two sizes. Our standard size is 24” x 36” and our large size is 30" x 45". Our extra large3 Panel mapsare 36” x 54”.

Our unframedCanvas Postersare available in larger sizes than our ready-to-hang maps. Posters are available in the following sizes: 24" x 36", 30" x 45", 36" x 54" and 44" x 66".

Are your maps laminated? Do they have glass on the front?

No, our maps are not laminated as we feel the high gloss would make them harder to read and pin. Instead, they are printed on high quality paper or premium canvas. 

None of our maps have any glass covering them as this would prevent you from pinning your map.

Can I purchase an unframed map?

Yes! We offerunframed Canvas Postersin 4 sizes. Our canvas posters come with the map shipped rolled in a tube, 150 pins, and free personalization - with your personalization printed directly on the map itself.

Since we ship our canvas posters rolled in a tube, we are able to offer them in larger sizes than our ready-to-hang maps. Canvas Map Posters are available in the following sizes: 24" x 36", 30" x 45", 36" x 54" and 44" x 66".

Do your world maps show the borders of the United States?

Yes, all of our world maps show the outlines for all 50 US states (excluding our hand-drawn black and white map). However, not all world maps have each US state named. Each map listing has a close-up picture of the US portion of the map to give you a better idea on the level of detail and if the states are labeled. Please contact us if you have any questions about which maps have all US states labeled.

Can I get a map of a specific area, such as a single US city or State? Can you make custom maps?

We now have individual state maps available for all50 US Statesin our popular Earth Toned color scheme. We also have many states available in a Slate Blue-Gray color scheme. 

At this time, we are not able to offer city maps or area specific maps, nor are we able to make custom maps.

Push Pins

How many & what color push pins come with my map?

All of our maps are shipped with a set of 150 total push pins in a mixture of Red, White & Black for pinning your travels. If you are a frequent traveler or you would like other colors, or uniquely shaped pins, we do offer additional pins

Assign each pin color on your map however you would like! A few ideas are: Places Visited, Planned Trips, Bucket List Destinations. Another option is to assign a different color for each traveler in your family. You could also use the pins to track where family members live or your family’s ancestral roots. The map on our wall has a color for His, Hers, and Our Travels Together. The options are endless!

Can I order additional push pins?

Definitely! You can order additional sets of red, white and black pins here. If you only need a single color of push pins, you can find those here. Specialty pins such as hearts, houses, stars, airplanes, sports pins and much more can be found here

*PLEASE NOTE * Our pin supplier changed as of 8/31/2019. These pins will match any map ordered on 8/31/19 or later. We no longer have any pins from our previous supplier as they went out of business.

Why Us?

Why should I buy a map from you guys?

Quite simply (and not to toot our own horn too much), because we are the best! Not only do we firmly believe that we offer the best looking, best priced and best quality travel maps with pins out there, but our customer service is unbeatable! We strive to make you, the customer, happy; which is something we feel you don’t see much nowadays. We go above and beyond for our customers because we want to keep you as a customer for years to come and we hope that you tell your friends and family about the great experience you had shopping with us, as well as how much you love your travel map!

We appreciate you supporting small businesses like ours. See our About Us page to learn how we got started!

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